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Abuse Process

Better IT takes internet safety seriously. This page will help you to identify and report different types of internet abuse.

All abuse from domains registered through, or sites hosted by Better IT should be reported to us at [email protected]

Types of Abuse
NameDescriptionInformation needed to report
PhishingA site pretending to be another site with the intention of stealing login/personal identification information.Full domain path.

Example: http://dodgywebsite.com/phishing

Note: The website must be live and contain a login area.

Privacy concernsFor concerns regarding Privacy or GDPR.
MalwareA site that participates in malware or virus distribution, or URLs to download. You can also report sites that promote, encourage, or engage in computer or network hacking and cracking.Full domain path.

Example: http://dodgywebsite.com/malware

Network abuseA site performing network attacks such as brute force or denial of service, that is hosted by Better IT.Offending IP address and a small example of the log.

Example: 123.456.789.10

—-Begin logs—-

Traffic

Traffic

Traffic

—-End logs—-

SpamUnsolicited email, texts or SMS messages. Wire transfer fraud, etc. being sent from a domain registered through Better ITCopy of the original email in .eml format, or originating sender and content of SMS spam.
Copyright complaintsA site hosted by Better IT  is using copyrighted material without your permission.Full domain path.

Example: http://dodgywebsite.com/content

Trademark complaintsA site hosted by Better IT is using a trademarked item without your permission.Full domain path.

Example: http://dodgywebsite.com/content

Domain disputesPlease see ICANN’s Uniform Domain-Name Dispute-Resolution Policy.
Invalid WHOISYou suspect a domain has been registered with fake information.Domain name.

Example: http://dodgywebsite.com

Note: If your information has been used for the invalid registration, please let us know.

Content complaintsDisturbing imagery, violence, etc.

Questionable pharmacy content on a website.

Content that displays personal information such as a social security number or credit card number.

Fake technical support sites not phishing login information.

Full domain path.

Example: http://dodgywebsite.com/content

Child abuseMaterial found on a website that promotes, encourages, or engages in child exploitation or abuse of children.Full domain path.

Example: http://dodgywebsite.com/content

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