Case studies

The work, and what it changed.

A look at the businesses we support: what they came to us with, what we put in place, and what it meant day to day. Told plainly, with their words rather than ours.

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The problemWhat wasn't working, and what it was costing them in time, risk or money.
Why Better-ITWhy they chose us, and what we put in place.
How they work nowThe difference it made day to day, in their words.
ISO 27001 & 9001 certified Cyber Essentials Plus certified 4.9 on Google In-house Cyber Essentials assessors Multi award winning IT provider

  • Reclaiming Reliable IT Support

    A Communications Consultancy Return to Fit-For-Purpose Service A leading communications consultancy relied on a trusted IT support provider for secure, proactive, and tailored IT solutions. The consultancy valued the fast response times, expert support for PC-related issues, and personalised service that kept their team running smoothly. However, they made the decision to switch to a…

  • T. Bailey Asset Management

    A Move and Migration for Security-Sensitive Financial Services Firm 2020 was the year of disruption for most businesses. For those in the financial services industry, technological change was crucial to being able to cope, or even embrace, the disruption caused by Covid-19. Better-IT helped client T Bailey Asset Management Limited enable their teams to work…

  • Recovering a Client’s Lost Domain

    The Challenge: A Business in Crisis When a business loses control of its domain, the consequences can be catastrophic—emails stop working, the website goes offline, and customer trust is at risk. Our client faced this situation when their domain, hosted with 123 Reg, expired. The main issue related to the 123 Reg account which had…

  • Mosca Direct Ltd

    Enhancing Cyber Security Awareness at Mosca Direct Ltd Better-IT recently collaborated with the East Midlands Cyber Resilience Centre (EMCRC) to provide Mosca with educational Security Awareness Training. This initiative aimed to equip Mosca’s staff with the necessary knowledge and skills to safeguard their IT systems. This case study outlines the impact of the training and…

  • Replacing Frustration with Future-Proofing at Mayes

    Client Challenge: A Loss of the Personal Touch and Slipping Standards Mayes were growing increasingly dissatisfied with their previous IT provider — a large, impersonal company where the service felt transactional and reactive. The issues were clear: The tipping point came when a server failure forced them into a costly emergency fix. With no warning…

  • Bringing Charity Link’s IT into the Modern Era

    The Challenge Charity Link was keen to develop and modernise its IT provision. A key initial priority was the implementation of a clear roadmap for improvement, helping to ensure the charity was well-placed to meet its strategic and operational objectives going forward. The charity required a trusted IT provider who could guide them, protect them,…