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Email Hacked

Email hacked for small business with this simple trick.

Email hacked for a small business with this simple trick.

Picture this: your emails are being watched, and you have no idea. Cybercriminals notice an invoice is about to be sent; they hijack your email and send it for themselves, only with their bank details. This isn’t a hypothetical scenario; it’s precisely what recently happened to one of our now clients.

A small business with fewer than ten employees became the unwitting victim of a sophisticated cyber-attack, underscoring a critical lesson for businesses of every size: the absolute necessity of cybersecurity measures.

Despite its small team size, this client established strong relationships and steadily grew its business. However, their cybersecurity approach told a different story. The business operated with a single login credential system, severely lacking advanced security measures such as Two-Factor Authentication (2FA).

This security gap caught the attention of a cybercriminal who saw an opportunity in the company’s simplistic security setup. The attacker’s first step was to send spam emails, testing the waters to see how the company would respond. This initial probing was a prelude to a more calculated and harmful email attack.

With insights gathered from their initial reconnaissance, the attacker launched their main offensive by crafting a fake invoice and sending it to one of the company’s clients. This deceptive invoice replicated the company’s standard communication format but redirected the payment to the attacker’s bank account. Unwittingly, the client paid £10,000, falling victim to the elaborate scam. Having your email hacked is so common these days but so easily prevented.

The consequences of this breach were far-reaching.

  • Loss of Client Trust: Clients may lose confidence in a company’s ability to protect sensitive information, leading to declining business relationships and customer loyalty.
  • Negative Public Perception: News of a security breach can quickly spread, creating a public perception of negligence or incompetence, which can be hard to reverse.
  • Supplier and Partner Concerns: Suppliers and business partners may reconsider their associations due to fears of collateral damage or being compromised through network connections.
  • Competitive Disadvantage: Competitors may capitalise on the incident to attract clients away by positioning themselves as more secure alternatives.

This incident with our recent client underscores several crucial points for small businesses:

  • Layered Security Is Essential: Relying on basic security measures is insufficient. Adopting comprehensive security protocols, including 2FA, is vital for all businesses.
  • Education and Preparedness Are Key: It is crucial to be aware of potential cyber threats and train your team to detect and react to them.
  • Proactivity in Cybersecurity: Reactive measures are inadequate. Regular security audits and updates are essential to identify and mitigate vulnerabilities proactively.

The tale of our recent client is a clear warning that no business, no matter its size, is below the radar of cybercriminals. It stresses the importance for small businesses, in particular, to adopt vigilant and thorough cybersecurity practices, safeguarding not just their financial assets but also their reputation and the trust of their clients.

Enhanced Security Measures

We implement Barracuda Email Spam Filter for our clients to combat such threats and add an essential layer of security within emails. Barracuda’s advanced filtering technology blocks spam and protects against phishing, malware, and other sophisticated email-borne threats.

Education plays a key role in cybersecurity. That’s why we also provide access to KnowBe4 training videos, a leading resource in security awareness training. These videos educate employees on recognising and responding to security threats, allowing them to be the first defence against cyber attackers. It really is about training your staff and what to look out for.

Want to get an idea of how secure your business really is?

We offer a comprehensive security awareness audit to identify weaknesses and develop a tailored plan to safeguard your business. As part of our commitment to your security, we also provide a free dark web scan to check if your credentials have already been compromised. This crucial step allows us to take immediate action to protect your information and prevent future breaches.

Get in touch if you want a free security audit or a free dark web scan. We can discuss your needs and implement changes for you and your business.

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