Are you getting exactly what you deserve out of your Managed Service Provider?
With MSP 1.0 now battling alongside MSP 2.0, we want you to be sure you are getting all you should for your business.
- Is your Managed Service Provider an asset to your business?
- Are they bringing you into the future, or are you feeling stuck where you are?
- Wanting Cloud based working from any location on any device but are stuck with onsite servers restricting you from doing so?
- Do you feel unhappy with your support, and are you wanting to try something new but are afraid to make the change?
The best technology in the world only goes so far; the people behind it keep your company thriving.
So what does MSP 2.0 add? With MSP 1.0, usually, the MSP does only the technology part of the project. In MSP 2.0, they become the leader of these projects, evaluating vendors, conducting the project management and quality control, and implementing the technology.
MSP 2.0 is an expansion of MSP and will offer more along the lines of;
- Digital Optimisation
- Digital Transformation
- Power Platform
- Data Analytics
- Process Automation
- Cyber Security
To name a few.
As we already offer all of this and have done so for a long time, we want to be clear that you are getting all you need from your MSP. If they aren’t already offering this and implementing it, are you up to date with technology or is your MSP keeping you from evolving as a business?
We don’t just think of saving costs or short-term success; we work closely with the client, make the process easy and understandable, motivate the workforce, and drive long-term growth for now and for the future.
As technology strategists and experts, we do not just implement modern technology; we focus on continuous improvement, tools, and strategies by offering ongoing support and maintenance.
Your MSP should be responsible for managing all IT-related vendor relationships. They should have a strong understanding of your business’s needs and be able to negotiate and manage contracts with vendors to ensure the best possible service levels and pricing. Your MSP should also be responsible for vendor coordination and escalation when issues arise.
In conclusion, a Managed Service Provider should be an extension of your IT department, providing a comprehensive suite of IT services that support your business’s unique needs. They should be responsible for managing your network infrastructure, securing your data, and ensuring that your IT systems are running efficiently.
By outsourcing your IT needs to an MSP, you can free up valuable resources and focus on growing your business.
By working together with businesses and engaging in proactive discussions, clients will find themselves better positioned to upgrade and update technology to drive better efficiencies and uncover ways to evolve within the industry for now and for the future.
If you feel that your current Managed Service Provider is not meeting your expectations or delivering the level of service that your business needs, it may be time to consider a change. Switching to a new Managed Service Provider can be a daunting prospect, but it’s essential to remember that you deserve a partner who can help your business reach its full potential.
At our company, we pride ourselves on delivering exceptional customer service, personalized solutions, and proactive support to all our clients. We understand that each business has unique requirements, and we take the time to understand your specific needs to deliver tailored solutions that align with your business goals.
Our team of experienced professionals has the knowledge, skills, and expertise to manage all aspects of your IT infrastructure, from network management and security to cloud management, data backup, and vendor management. We stay up to date with the latest technologies and best practices to ensure that your business is always ahead of the curve.
If you’re interested in exploring how we can help your business achieve its full potential, we invite you to book a discovery call today. Our team will take the time to listen to your needs, understand your pain points, and develop a customised solution that meets your business requirements and budget.
We’re committed to delivering exceptional customer service and building long-term partnerships with our clients, so get in touch today, and let’s start working together to take your business to the next level.
