Every business today should have proactive IT support. If your IT support company is always fixing your technology, it’s time to switch. Today’s preferred IT partners proactively prevent problems from happening in the first place.
Back in the day, purely reactive support was popular. It was the way tech support did things: A problem happened, so we fixed it.
But in recent years things have changed, for the better. Businesses are realising that fewer unplanned calls to an IT helpdesk is a very good thing.
You need a proactive partner who’s working away in the background to monitor, maintain and update your entire network.
Proactive IT Support
Better-IT has worked this way for a long time and much prefer it. Because it means we can spot and deal with problems before they happen (often, without our clients needing to know there’s been an issue).
Plus, we can anticipate when our clients need to look at changing or upgrading their devices, software or security, reducing unexpected spend and encouraging better budgeting.
The old cliché rings true: prevention is better than cure.
We call this Proactive Problem Prevention. Learn more about it in our latest resource guide included below, or click here to download a copy for later or to share with a colleague.Better IT Proactive Problem Prevention