Guides, news and updates from the team.
A library of technical resources, from blogs and guides to newsletters and updates. Written by the Better-IT team.
Copilot Autopilot: what it is, what it does and how to get ready for it
Does your team lose hours every week chasing updates? Recurring reviews, reports and supplier check-ins have a habit of eating time nobody budgeted for. For businesses already paying for Microsoft…
How to build an agent in Copilot
How to Create an Agent in Copilot (and the GCSE Prompt Method Behind It) I am not an engineer. I run marketing. I mention that because my first Copilot agent…
Microsoft Teams vs 3cx
Microsoft Teams Voice or 3CX: which phone system fits your business? If your phone contract is up for renewal, this matters. If your team spends the day in Microsoft Teams,…
Cyber Essentials 2026 Changes
Cyber Essentials: What’s Changing And What SMEs Need to Do Now Cyber Essentials has been a key part of UK cyber security for years. It helps businesses protect themselves from…
What do our certifications really mean?
What do our certifications really mean? Hayley Mollett, our head of marketing, recently caught up with our Policies Manager to ask why we bother with all these certifications and why…
Spam Emails vs Phishing Emails
Spam Emails vs Phishing Emails: What’s the Difference? We see many emails reported as phishing that are, in fact, just spam. While it’s always better to be cautious, understanding the…
Top 10 Common Microsoft 365 Issues
Microsoft 365 Issues and how to solve them Microsoft 365 is at the centre of how many businesses operate day-to-day. Email, meetings, files and collaboration all live in one place,…
What SMEs Need to Know in 2026
New Year, New Tech: What SMEs Need to Know in 2026 Be honest… did you promise yourself you’d “get on top of IT” this year? You’re not alone. January tends…
The Hacker Who Hunts Hackers
The Hacker Who Hunts Hackers Inside Huntress with Ben Folland Better-IT’s Tim Grayson and Michael McHugo recently caught up with Ben Folland, a front-line Security Operations Centre Analyst at Huntress,…
Supporting Adult Care Providers with Cyber Security and Compliance
Better Care Starts with Better IT- Supporting Adult Care Providers with Cyber Security and Compliance Adult care is built on trust, compassion and the day-to-day work that keeps people safe.…
What is a Firewall
What Is a Firewall and Why Your Business Needs One In business, your network is like your office building. You lock the doors, control who enters, and protect what’s inside.…
How to Share Files Securely
How to Share Files Securely in OneDrive, SharePoint and Teams Sharing files is something we all do daily — but when it’s not done securely, it becomes one of the…
