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1. 1. We need to download a small program to this computer. Please click the download for your operating system below.
      • If You use a Windows Computer:-
        Click here for the Windows download

1. 1. • If You use a Mac Computer:-
        Click here for the Mac download

1. 1. • If You’re connecting from a Google Phone:-
        Click here for the Android download

1. 1. • If you’re connecting from an Apple Phone:-
        Click here for the  iOS download

1. 2. Launch the downloaded program. It may be in your Downloads folder.

3. Give the 9-digit number to the support technician.

When you want to end the support session, be sure to quit the program.

This ensures your computer cannot be remotely accessed any more until you download and run the program again.